PRIVACY POLICY

At Channel NIE, we are committed to protecting your privacy and safeguarding any personal information shared with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you access or use our website, mobile platforms, and social media channels.

1. Information We Collect

We may collect the following types of information when you engage with our services:

  • Personal Information: Such as your name, email address, contact number, and school or institution (only when voluntarily provided).

  • Non-Personal Information: Browser type, device information, IP address, and usage data to help improve user experience.

  • Submitted Content: Comments, questions, messages, or files uploaded through forms, quizzes, or feedback platforms.

2. How We Use Your Information

We use your information to:

  • Provide access to educational content and resources.

  • Improve the functionality and user experience of our platforms.

  • Respond to inquiries, support requests, or feedback.

  • Notify you of updates, events, or important educational announcements.

  • Monitor engagement and performance analytics for educational research and development purposes.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Use of Cookies

Our website may use cookies or similar technologies to enhance browsing and gather analytics. You may control cookie preferences via your browser settings.

4. Data Protection

We implement appropriate security measures (physical, digital, and administrative) to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Children’s Privacy

Channel NIE provides educational content for children, but we do not knowingly collect personal data from users under the age of 13 without parental or institutional consent. If such information is discovered, we take steps to delete it promptly.

6. External Links

Our platforms may contain links to external websites, such as YouTube or educational partners. We are not responsible for the privacy practices or content of those sites.

7. Your Choices & Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Correct or delete your data where applicable.

  • Opt out of communications by contacting us.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this page regularly.

9. Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact:

📧 Email: contact.channelnie@gmail.com
📍 Address: National Institute of Education, High Level Road, Maharagama, Sri Lanka
📞 Phone: +94 11 2 897 008

85% of students say Channel NIE helped them better understand their school subjects.

– National Institute of Education User Feedback Summary

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